Power out, a burning smell or a socket sparking? Call our emergency line. It is answered by an electrician.
What to do while you wait
Only if it is safe to do so. If anyone has had an electric shock or there is a fire, call 999 first.
01
Switch off at the consumer unit
Turn off the main switch if you can reach it safely and your hands are dry.
02
Keep away from damage
Do not touch scorched sockets, exposed wires or anything wet near electrics.
03
Call us
Tell us what you can see, smell or hear. We will talk you through staying safe until we arrive.
What we treat as an emergency
Emergency callouts start from £120. We confirm the cost on the phone before we set off.
Total or partial loss of power
Burning smells, scorch marks or buzzing from sockets or the consumer unit
Circuits that trip and will not reset
Water leaking into lights or electrics
Exposed or damaged cables after building work or a storm
Emergency cover across Calder Vale
Need us now?
Call the emergency line. If it can wait until tomorrow, send a quote request instead.